Returns & Faulty Items
No quibble Returns!!
Rest assured knowing that all items can be returned with no quibble or fuss for a full refund within 28 days of purchase so long as they are unused and in their original packaging. Returns are paid for by the customer.
In the unlikely event your item is damaged or faulty please contact us and we will arrange to replace the item swiftly or a refund in full!
Please obtain an RMA Number prior to returning any items as we require this in order to sync your return with payment information for the refund to be processed seamlessly. This can be obtained by emailing our friendly and professional customer services advisors on firstname.lastname@example.org
The Pawfume Shop, 26 Palmerston Road, Southport, Merseyside, PR9 7AG